These terms and conditions form the legal basis for Next Holidays' international visa services. By submitting your visa application through www.nextholidays.com, you give your irrevocable consent to access our website and book our visa packages in line with and as per the following terms, which comprise the entire agreement between you (customer, client or applicant) and Next Holidays. So, we request you to read and carefully comprehend all the requirements and restraints stipulated herein, before you choose Next Holidays for international visa services.  

1. Scope & Procedures 

Next Holidays provides all individuals (mainly UAE residents), except for Qatar & Azerbaijan nationals, who wish to travel to a foreign country with professional visa services. In this capacity, our specialist visa consultants accurately help clients to choose the most appropriate visa package, handle all documentation, and submit application on their behalf at the respective country's consulate, thus ensuring the approval of visa in a timely manner. 

However, Next Holidays shall not be held liable if a consulate or embassy makes a delay or fail to approve the visa for any reason that includes but not limited to: 

• Incomplete application forms 
• Error or omission of information  
• Missing or ambiguity of valid supporting documents 
• Non-booking of airline tickets 

All or any expense suffered by the client due to the above mentioned shall not be the responsibility of Next Holidays. Upon your request, Next Holidays can book air tickets as part of visa services. Unless otherwise it's not a requisite specified by a consulate, it's always advisable to purchase airline tickets and book hotel accommodation upon the approval of your visa. Further, we suggest you to check with airlines for further information, if you need to make a booking of transit flight for your intended journey, as transit visa policies vary depending on your nationality and the country you intend to visit.  

2. Documentation 

• Prior to traveling, you must make sure that you've obtained all documents necessitated by the issuing authority to gain smooth entry to the destination you plan to visit. Most countries require that your passport carry at least six months validity from the date you plan to leave the country.
• For the processing of your visa application, make sure that you send your passport and all other relevant details within the specified timescale. By sending us your vital documents, you approve to abide by all requirements and explicitly agree that Next Holidays shall hand over these documents to you only after the completion of visa procedures by the issuing authority.
• Embassies mostly provide appointments on first come basis. Appointments may change if we do not receive all your relevant documents.
• Upon the completion of all procedures, Next Holidays exercises reasonable care and diligence in returning all your vital documents including appointment letter, flight voucher, hotel voucher and travel insurance. It is your responsibility to acknowledge its receipt via email. No further changes shall be accepted in the event we do not receive your email on the same day itself. Moreover, additional charges apply for any change.
• Once you are in receipt of the visa, make sure that you notify us via email the same day itself, along with any discrepancy identified in your documentation. This is extremely important, as failing to do so shall be deemed as the acceptance of visa in the correct manner. Apparently, Next Holidays shall accept no liability caused due to any delay from your side.
• It is your responsibility to notify us in advance regarding any additional requirement or changes in your travel plan. We do not accept any liability in connection with your inability or failure to comply with any such requirement.

3. Fee & Payment Mode 

In order to avail of our visa services, you shall pay a processing fee as specified by the issuing authority, apart from all related service charges. When it comes to payment mode, it can be done through a valid credit card, debit card or online bank transfer while ensuring that your payment will be processed and billed on immediate basis. Please be informed that this processing fee, along with visa application requisites, is subject to change without any prior notice. 

4. Processing Time 

The visa processing time varies from country to country. All visa application processing time (including urgent services) specified by Next Holidays are only estimates, construed in accordance with our several years of experience dealing with major consulates and embassies. The processing time usually begins the next day of receiving your visa application and excludes all or any public holidays. Immigration working days are from Sunday through Thursday. Besides UAE and their respective national holidays, an embassy or consulate may be closed without any prior notice. In fact, in no event, should Next Holidays be held responsible for the delayed approval of your visa. 

5. Approval and Rejection of Visas 

Once we submit your visa application, all evaluations associated with it are conducted by the respective consulate or embassy. Apparently, the grant or denial of your visa is at the sole discretion of the issuing authority, and Next Holidays possesses no legal capacity to provide assurance of your visa approval. 

6. Policies on Cancellation & Refund 

• Following the opening of your visa file and submission of your visa application, all payment made to the consulate or embassy on your behalf is non-refundable, no matter your visa is approved or not. The processing fee is refundable only if you choose to cancel the service prior to forwarding your visa application to the issuing authority. In such cases, you may be entitled for a partial refund equivalent to not more than 50% of the fee, as the refund does not cover any administration, service or banking charges. 

• After the submission of your visa application, Next Holidays shall not be held responsible for any loss or refund in the event of any sudden change in visa policies by the Embassy or Consulate. 

• In order to cancel your visa application, log into your Next Holidays account and click 'Cancel' or 'Delete' option. Furthermore, in any event, we shall not recompense credit card payment of more than one month old, but instead offers a service credit which can be used for any upcoming visa application however made through Next Holidays only.

• The information on visa packages, pricing, and other details listed on the website are subject to alterations or amendments without any prior notice. We, therefore, request our clients and other interested parties to visit our website from time to time and review our terms and conditions' most up-to-date version.

7. Privacy Policy

Click here to view the Privacy Policy in connection with our privacy practices for international visa services.

8. Use of Intellectual Property

All text, information, images and content contained in this website are sole proprietary to Next Holidays and protected by copyright laws. We, therefore, hold the complete authority to stop the access to all or any part of the website at any time, without any intimation, to resolve technical issues or for any other purposes.

The users or visitors may view the information provided on the website. Nevertheless, it is strictly prohibited to use the content or other materials displayed on the website for any such act as copying, publishing, altering, re-posting or selling. Moreover, any illegal use of logo, trademark or company name may subject the user to penalties.

Next Holidays is not liable for the information or materials of any other web pages linked to nextholidays.com. In fact, clicking the links of other web pages should be done at your own risk. 

9. Applicable Law & Language

The UAE Law is the applicable law, which exclusively governs everything associated with this Terms and Conditions. Both parties irrevocably accept that federal courts of the UAE (United Arab Emirates) will be the exclusive jurisdiction to resolve any dispute or disagreement emanating from visa services provided by Next Holidays.

Every correspondence or notice concerning the use of our system must be in writing in the English Language only. Accordingly, Next Holidays is not responsible for any error or spelling mistakes in any document provided in any other language other than English.

10. Indemnify

By making a reservation with Next Holidays, the user agrees to indemnify Next Holidays in opposition to any damage, expense or losses as a result of:

• Encroachment of Next Holidays' Terms and Conditions
• Fraudulent act by the client or his representatives or employees
• Action, claim or proceeding by a third party in opposition to Next Holidays due to the breaches or misrepresentations from the client's side

11. Disclaimer

Next Holidays, its contractors, partners or suppliers do not represent that the materials provided on this website is perfect, comprehensive, or up to date. While it is true that we make constant effort to ensure the accurateness of its content, the website may contain certain imprecision and errors. We disclaim all warranties pertaining to the visa information, software, and service packages listed on this website. This covers every implied and express contract of non-encroachment and merchantability.

Next Holidays does not guarantee that the products or service packages made available through this website is free of any mistake or virus and would fulfill your needs. Nevertheless, by employing the latest technological innovations, we strive to assure you of a safe and unperturbed booking experience with us.

12. Complaints

If you have any complaint or query related to our visa services, you can communicate forthwith to our team on our toll free number: 80072962. Once you submit your application through Next Holidays, you agree that you shall not post any complaint or negative remark with regard to delay or rejection of visa by the issuing authority or by any other means on any of our social media pages, online or offline, without the prior written permission of Next Holidays.

• 40-minute cruise
• Audio visual commentary in English onboard

• Location Address - Merchant Road, Singapore River Cruise, Singapore
• Please report at the venue 15 minutes prior to the departure time.
• This activity is not wheelchair-accessible.
• The ticket is valid only on the specified date and time
• This tour is Non-refundable
• Pregnant women are not recommended for the Tour.
• This tour is Subject to availability
• Boarding Point: Clarke Quay Jetty (beside Hooters restaurant)
• Operation Hours :
• Monday-Thursday: 01:00 pm - 10:00 pm.
• Friday-Sunday: 10:00 am -10:00 pm.

• The cruise will pass through these areas
• Clarke Quay
• Read Bridge
• Boat Quay
• Fullerton
• Merlion park
• Bayfront South
• Esplanade
• Please note that you will not be allowed to re-board the boat once you have disembarked

• Pricing, itinerary and inclusions of tours are subject to change without any prior notice. 
• Extra charge applies for features not covered in inclusions. 
• Based on your request, we can arrange private transport for all tours. 
• Meals are not included in our tour packages, but we can arrange it for you at an extra cost.
• Our team should not be held responsible for any loss / damage of belongings (wallet, expensive camera, smart phone etc.) or personal injury that may occur to you during a tour with us.
• Kids under 12 years must be joined by a responsible adult, especially while indulging in adventurous ad water activities.
• Unless otherwise specified at the time of tour reservation, strollers are not permitted inside the vehicle.
• Depending on location, traffic conditions and such other aspects, there will be slight variations in pick-up and drop off timings.
• Singapore has a warm and humid climate throughout the year. But the months of December and January are relatively cooler, thanks to the monsoon season. Moreover, the weather can be unpredictable; so be sure to carry an umbrella in order to tackle all-of-a-sudden rainstorms and drizzles.
• Loose, comfortable clothing is recommended, regardless of the time of your Singapore visit. Pair it with a cardigan or a shawl when you’re indoors, particularly within air-conditioned malls and entertainment areas with a freezing temperature.
• Since your Singapore vacation may involve a lot of walking, it’s good to have a pair of comfy shoes.
• The city-state’s sunny climate also entails you to bring a good pair of sun glasses, besides a high SPF sunscreen to protect your skin from the unforgiving UVB rays.
• Smoking in public places is a serious offense in Singapore.
• Don’t litter public places.
• Chewing gums is another illegal act in the city-state.
• Prior to making a tour booking, be sure to carefully read and understand our policies, inclusions and general information, as your payment on a tour denotes the acceptance of terms and conditions describing the package(s).  
• Terms and conditions apply for all discount promotions and deals. Contact our representative for more details on a tour promotion.  

• Why should I make a booking with you?

• How can I make the Payment on your Website & is it Secure?

• When will I receive the voucher after the payment is done? 

• Will I get a reference number for my booking? 

• For tours inclusive of transfers, do you offer to Pick up Service from any place? 

• Do you provide tickets attractions in the Country?

• Can I produce an eVoucher at the time of my Tour?

• How long will it take for the refund of my canceled tour?

• Is it possible for me to change or postpone the travel date once the booking is done? 

• Can I book multiple tours at a time?

• Do you offer a selection of Hotels on your Website for Packages?

• Should I reconfirm my booking before the travel date? 

• Despite scrolling down your tour listing page, I am not able to locate my preferred tour activity. What should I do? 

• Upon making the reservation and payment, how will I confirm whether or not it has been received by you? 

• How can I share my experience with you?