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Free Cancellation Prior 24 Hours

Get 100% refund if you cancel it 24 hours prior travel date.

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Cancellation Policy

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Activity Overview

Dolphins are said to be the most intelligent mammals, and you can have a rendezvous with them at the Dubai Dolphinarium with us. Dubai Dolphinarium is the only fully air-conditioned dolphinarium in the city. Comprised of state-of-the-art light and sound technology, this dolphinarium is set up in a 5000 square meters area. The 45 minutes long dolphin and seal shows are held in an 180-degree amphi-theatre. The impressive performances of the dolphins and seals would be equally enjoyed by kids and adults. You also get a chance to interact with these intelligent animals directly as well as gain some knowledge about marine life from our experts and trainers.

Terms & Conditions

We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience.

Unused inclusion in a tour package is non-refundable.

Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.

The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.

Coupon Codes can be redeemed only through online booking process.

We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.

In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

Inclusions

Transfers (If selected)
Entrance ticket to Dolphin Live Show (As per the option selected)

NOTE: Please check Option wise inclusions for every product before booking

Exclusions

All personal expenses spend for shopping, dining, photography etc on-site.

Important Information

Please arrive at the venue at least 30 minutes before the session commences.
All entrants must pay AED 5 to enter Creek Park. Tourist can buy a direct ticket from the counter or by Kiosk. Residents can either buy a ticket or use the NOL card
Shared transfers are only provided from centrally located hotels and residences in Dubai city. (Deira, Bur Dubai, Sheikh Zayed, Marina).
The timings for transfers may vary, depending on traffic conditions and your location.
Children under the age of 2 years are admitted free of charge.
For water activity, Children must be 8 years old or above, and confident swimmers.
Pregnant women and people with injuries will not be allowed swimming with dolphin
Our terms and conditions prohibit eating, drinking, and smoking inside the vehicle during any tour that includes transfer services.
For time slot-based ticket bookings with transfers, if transfers are delayed, consider using alternative transportation to arrive on time and prevent no-shows. Refund requests for transfer issues can be submitted later.
Please Note : Seating is available on a first-come, first-serve basis.

+971 56 507 1346

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This Activity is Non refundable.

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