XLine Dubai Marina

Dubai Marina, with its Venetian-style canals and gorgeous skyscrapers and luxurious buildings, is one of the favourite spots amongst both residents and tourists. Walking along the Dubai Marina and going on the dhow cruises are two of the most popular ways of enjoying the beauty of the place. However, if you want to enjoy a bird's eye view of the place, you must opt for XLine Dubai Marina Zipline.

The XLine Dubai Marina Zipline is the longest urban Zipline in the world. Here, you can either go zipling solo or do it with someone, like your partner or friend. Anyone between the ages of 12 and 65 and weighing between 50 and 100 kg can go ziplining here. Your ziplining journey starts from Amwaj Towers, takes you across the Marina and ends at the Dubai Marina Mall. During your journey, you would be able to look at some of the most gorgeous buildings of the area.

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. 

• Unused inclusion in a tour package is non-refundable. 

• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  

• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  

• Coupon Codes can be redeemed only through online booking process.

• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.

• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

• Transfers from/To Hotel Lobby/Residence (If transfers option selected)
  
• Safety gear
• Images and video recordings of your jump

• Location Address - Level P, Dubai Marina Mall, Dubai.
• The guest must be aged between 12 to 65 years. Riders under 18 must be accompanied by a legal guardian on the appointment date.
• You must be a minimum height of 130 cm, weight 45-100 kg, and in a good medical condition.
• Please wear comfortable clothing, closed shoes and no skirts, dresses, flip flops or any loose footwear.
• Hair should be tied up, and any large accessories like earrings, bracelets and superhero capes should be left at home. Also, please respect the local UAE culture and dress modestly.
• Small lockers are available to store small items such as handbags, wallets, keys and mobile phones.There is no locker space for shopping bags, luggage etc. Storage is limited, so please empty your locker after completing your ride.
• A camera will be attached to your helmet throughout the experience. A personalized video and photos will be sent to the email you used to register.
• Pregnant ladies are not allowed for this activity.
• The guest should not be under the influence of drugs, alcohol or any other substances that impair judgement (e.g. medicine)
• The guest should be free from serious physical or mental disorders that would not allow you to complete the physical and mental tasks asked throughout the ride
• The guest should be free from medical conditions that require immediate medical attention 
• XDUBAI will not provide any refunds or damages whatsoever for cancelled bookings for any reason.
• once your received the ticket, you have to fill this form at the time of entry to the Tour. for this find below link:

         https://app.cleverwaiver.com/render/templateByRefId/609624752f4f65591e836df0

• Operating Hours: 09:20 am To 06:20 pm (Closed on Tuesday)

• Transfers from/To Hotel Lobby/Residence (If Transfers selected)
• Safety gear
• Images and video recordings of your jump

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Why should I make a booking with you?

• How can I make the Payment on your Website & is it Secure?

• When will I receive the voucher after the payment is done? 

• Will I get a reference number for my booking? 

• For tours inclusive of transfers, do you offer to Pick up Service from any place? 

• Do you provide tickets attractions in the Country?

• Can I produce an eVoucher at the time of my Tour?

• How long will it take for the refund of my canceled tour?

• Is it possible for me to change or postpone the travel date once the booking is done? 

• Can I book multiple tours at a time?

• Do you offer a selection of Hotels on your Website for Packages?

• Should I reconfirm my booking before the travel date? 

• Despite scrolling down your tour listing page, I am not able to locate my preferred tour activity. What should I do? 

• Upon making the reservation and payment, how will I confirm whether or not it has been received by you? 

• How can I share my experience with you?