The Palm Monorail

The Palm Monorail is open to the public and offers residents & visitors of the Palm a leisurely and scenic voyage throughout all its landmark destinations. The Palm Monorail spans the trunk of the Palm Jumeirah and operates across four stations, connecting the Gateway station at the entry to the Palm, the Atlantis Aquaventure station at the other end of the island, as well as Golden Mile Station and the Nakheel Mall Station.

Originally inaugurated in 2009, the 5.45 km monorail line is the only public transportation system on the Palm Jumeirah and the most iconic way to explore all the wonders of the Palm. The Palm Monorail delivers best in class views of Dubai and customer experience for tourists and residents of Dubai. This convenient method of transportation offers an express journey to ease connectivity and link tourists, and the wider Palm community to unbeatable destinations.

Whether shopping at Nakheel Mall, experiencing the recently launched world largest Fountain at The Point, or checking in at The Atlantis, take the scenic route across the Palm’s many attractions in nine minutes - quicker than a car, taxi or bus. The Palm Monorail is open 7 days a week and runs at regular intervals from 9:00 am – 10:00 pm.

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. 

• Unused inclusion in a tour package is non-refundable. 

• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  

• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  

• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.
  

• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

• Monorail tickets
  
• Access to most advanced and fully automated monorail
  
• See almost the entire of Palm Jumeirah

• It eliminates all confusions and stress locating a safe and reliable transport option once you arrive at Dubai International Airport.
  
• Following meet and greet, your friendly and experienced driver will escort you to your vehicle that is fully air-conditioned and comfy too.
  
• Receive help with the baggage and then settle yourself in the vehicle for a relaxed drive directly to your hotel or desired location anywhere in Dubai.

• Location Address: The Palm Jumeirah - Dubai - United Arab Emirates
• Please make a note that mobile vouchers are not accepted on this tour.
• You are required to carry a hard copy of the ticket at the time of your tour. It needs to be presented at the counter.
  
• A Photo Id will be required at the boarding point for the identification.
• This ticket is valid for the Palm Monorail only.          
• A one-way ticket is valid for either side.                              
• Tickets are non-refundable, non-resalable and non-exchangeable for any other promotion, discount or ticket.
  

Special Note: Download the Ticket and Carry the copy of the Ticket.

• Monorail tickets
  
• Access to most advanced and fully automated monorail
  
• See almost the entire of Palm Jumeirah

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.

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