Dolphin Bay Atlantis

Dubai offers varied attractions to tourists. Yes, sightseeing in Dubai is a delight, while shopping in the various malls of the city is quite exciting. However, there are chances that you could get bored of these and want to try something different. If you are one of them, choose this tour package which takes you to Dolphin Bay at the Atlantis Hotel.

At this dolphin habitat, you do not just get to see these wonderful mammals but also touch and interact with them. Your kids would really enjoy the Dolphin Encounter where they get to touch, hug and cuddle with dolphins in shallow waters. If you are up to it, you can also enjoy the Dolphin Adventure where you depths of the lagoon and have a fun time with the inhabitants. Experienced divers can also go on a scuba diving adventure with the dolphins.

If you love animals and want to experience a relaxing and exciting time, this is the perfect place to go to. So, book your tickets today!

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. 

• Unused inclusion in a tour package is non-refundable. 

• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  

• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  

• Coupon Codes can be redeemed only through online booking process.

• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.

• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

• Transfers (If option selected)
• Access to Marine experiences at Atlantis The Palm (as per option selected)
  
• Changing Rooms & Showers for use during the experience
• Towels & Lockers – for your use during the experience
• Complimentary juice after the experience
• Same-day access to Aquaventure Water park (Only for Dolphin Bay & Sea Lion Activities)
• Same-day access to Lost Chambers Aquarium (Only for Marine and Water Park Activities)
  

• Easy access to one of the region’s greatest attractions exclusively created for unforgettable dolphin encounter.
  
• It’s located inside the luxurious Atlantis, The Palm which is also famed for its Aquaventure Water Park and Lost Chambers Aquarium.
  
• Select from the amazing Dolphin experiences which mostly include 30-minute encounter with the adorable Bottlenose dolphins.
  
• It’s ideal for expert swimmers, beginners and even little ones with exclusive programs like Dolphin Photo Fun.
  
• Get up close with dolphins along with the chance to swim, hug, kiss and enjoy a belly ride, among others.
  
• Enjoy the services of an experienced marine mammal specialist throughout.
  
• All gears including wet suits provided.
  
• Complimentary access to the extraordinary rides, slides and other attractions at Aquaventure Water Park.
  

• Venue Address - The Crescent, Palm Island, Dubai, United Arab Emirates
• Please arrive at least 15 minutes before the selected time slot
• All fun and educational dolphin experiences include FREE same-day access to Aquaventure Waterpark. 
• The Dolphin experiences are subject to availability and our team will coordinate with you for the same.
• Pick up from Areas other than centrally located Dubai Hotels / Residence will be done on request with an additional surcharge.
  
• Visitors are not allowed to bring food, beverages & Alcohol into Aquaventure.
  
• Atlantis Aquaventure is a shallow water facility. Please enter all pools and attractions feet first for your safety. Diving is not permitted anywhere.
• Life Jackets are complimentary and available at towel rental locations.
• Atlantis Aquaventure Opening hours: 10 am to 6 pm (Last entry 30 in before closing time)
• Subject to Availability

• Reach Dolphin Bay within Atlantis The Palm on Palm Jumeirah independently or request for roundtrip transfers while making the reservation
• Depending on the experience you’ve chosen, you’ll be able to touch, swim, and even scuba dive with the lovely Bottlenose dolphins.
• Following a 15-minute briefing by an expert marine mammal specialist, you’ll get 30 minutes for water fun and adventure with dolphins.

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Why should I make a booking with you?

• How can I make the Payment on your Website & is it Secure?

• When will I receive the voucher after the payment is done? 

• Will I get a reference number for my booking? 

• For tours inclusive of transfers, do you offer to Pick up Service from any place? 

• Do you provide tickets attractions in the Country?

• Can I produce an eVoucher at the time of my Tour?

• How long will it take for the refund of my canceled tour?

• Is it possible for me to change or postpone the travel date once the booking is done? 

• Can I book multiple tours at a time?

• Do you offer a selection of Hotels on your Website for Packages?

• Should I reconfirm my booking before the travel date? 

• Despite scrolling down your tour listing page, I am not able to locate my preferred tour activity. What should I do? 

• Upon making the reservation and payment, how will I confirm whether or not it has been received by you? 

• How can I share my experience with you?